Coravue Sales	Overview
Improving Sales Effectiveness	Managing a sales operation in today's economy has become increasingly challenging. Budgets are tighter. Product evaluations take longer. And, the complexity of each sale is greater. It adds up to a need meet each challenge with new technologies and new techniques. One challenge results from prospects using the Intent to research more options, which can increase the length of the sales cycle. Yet, the frequency of contact needed to maintain top of mind awareness during the evaluation process has increased. This means that salespeople need to do more, more frequently, and for a longer period of time, plus communicate more effectively. It's more important than ever to build relationships quickly and demonstrate that your organization provides focused, personalized service before and after the sale. In many business-to-business sales environments, product evaluation and purchase decisions can be made by anywhere from a small group of people to a large, formal evaluation committee. This makes it essential for the pre-sales team to build a solid relationship with everyone involved in making a purchase decision. Every salesperson has experienced the frustration of loosing sales because of not having complete information about prospects at their fingertips. Or, because the pre-sales team did not fully understanding a prospect's needs and decision criteria. Sales effectiveness today depends upon having the right information available to the right people at the right time.
Manage Sales Leads, Prospects, and Opportunities	The solution to these challenges is to ensure that every salesperson, sales manager, and support person responsible for contact with a prospect or customer has complete information about every contact and communication that has taken place with the company. The days of allowing salespeople to maintain their own files of notes about customers are gone. Today, teams of people -- and not just individual salespeople -- are communicating with your customers. It's important for everyone to share information about prospects and customers so the team can communicate effectively and provide the highest value to each customer. Vital information about prospects and customers needs to be available to everyone responsible for customer contact. This usually includes the salesperson and sales managers responsible for the account. It also includes the customer service and support teams who work in pre-sales and post-sales activities.
Immediate Answers From a Single Source	Sales force automation (SFA) software tools have been around for years providing limited improvement in the sales process. The problem has been that each salesperson had an isolated database on their computer that was not available to sales managers or support teams. As IT departments attempted to synchronize databases controlled by salespeople, they learned just how difficult the synchronization process really is. The solution is to store all customer contact data in a single database that is accessible by every authorized salesperson and sales manager, as well as the customer service and support teams. Coravue Sales is a Web-based sales automation system that provides immediate, distributed access to up-to-date information about prospects, customers, opportunities, and action items in real time. The Coravue system allows everyone on the sales, service, and support teams to have access to the information they need -- in real time -- to build long-term relationships with customers.
Integrated with Web and E-Mail Marketing	Web and e-mail marketing techniques have proven that they can generate prospect interest, but it's been difficult to coordinate online marketing with sales functions. The problem has been isolated sales force automation systems that were not integrated with marketing activities. Coravue Sales is an integrated part of the whole Coravue Connect solution, which allows sales and support teams can see detailed data about each contact's Web activities as well as how they responded to e-mail newsletters. For companies that want the benefits of one-to-one marketing, the integrated sales and marketing automation functions of Coravue Connect provide the information salespeople to help understand prospect needs and motivations. With Coravue's innovative approach to integrated sales and marketing automation, your salespeople will have valuable information that is not available from any other source.
Powerful Web-Based Sales Automation System	The Coravue Sales system is an easy to use Web-based system that is affordable, quick to implement, and delivers a full range of features needed by today's professional sales and support organizations. Provides real-time access to prospect and customer contact information Tracks opportunities, appointments, and action items Forecasts revenue using various methods Sends personalized e-mail messages to individuals, groups, and as ongoing campaigns Tracks customer service and support items Responds to leads with personalized e-mail messages Assigns leads to appropriate representative Synchronized with PC and PDA software for offline use The Coravue system is easy to lean, easy to use, requires no software or hardware investment, and can be implemented immediately.
Making Sales Automation Work for You	You can make your sales and support teams more effective by taking advantage of the benefits of Coravue Sales -- without requiring IT resources or an investment in hardware and software. Let us show you how quick and easy it is to start using Coravue Sales to manage your sales and prospect information, as well as integrate with your Web and e-mail marketing.