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Coravue CMS
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Features
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Easy Content Authoring
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- Web-based WYSIWYG HTML editor makes it easy to create and format content,
check spelling, and preview
- Automatically create HTML from Microsoft Word
- Object-level architecture allows distributed content creation across a
team in multiple locations, then automatically combined into Web pages
- Use of familiar external authoring tools reduces training
- Schedule content to automatically start and expire, replacing earlier
content
- Preview content in context using its presentation template
- Automatic link creation provides assurance that links are active and
functioning
- Dynamic navigation objects respond instantly to changes in site
structure
- Enter related meta content for use on index pages, e-mail newsletters, and
other locations within the site
- Customize database definition to modify or add content objects for complex
site design
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Designing the Site
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- Graphical presentation templates control content placement and formatting,
providing consistent look and feel throughout site
- Unlimited number of templates provides design flexibility
- Object-oriented content allows content to be used in multiple locations
and formats
- Design elements can be tailored on-the-fly using personalization rules to
select logos, graphics, and features based on profile data
- Design updates are accomplished quickly and can be deployed across the
entire site instantly
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Flexible User Profiling
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- Interest profile data can be supplied by user answering questions
throughout site
- Unlimited number of profile records
- Interest profile data can be used to personalize content
- Profile includes Web and e-mail response behavior
- Can be integrated with offline customer data
- Customize database definition to add or modify data collected
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Dynamic One-to-One Content Personalization
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- Rules-based personalization is created through point-and-click Web
form
- Real-time dynamic content can be tailored to each visitor's interests,
needs, and behavior
- Personalization rules use interest profile, Web behavior, e-mail
clickthroughs, and prospect/customer status data, as well as data from legacy
and offline sources
- Personalization rules can control links to pages, as well as tailor
content within pages
- Integrated with Coravue SFA sales automation module to allow sales
representatives and customer support to provide additional profile data
- Multiple document types can be personalized, such as HTML, PDF, Microsoft
Word
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Dynamic Content Objects
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- Create static or dynamic content in real-time using a variety of content
objects
- Dynamic content can use content rules, interest personalization rules, or
other data sources
- Integrated with Coravue SFA module to use data supplied via sales and
customer support operations
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Automatic Form & Content Creation
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- Easy to use "wizards" automatically create subscription/profile form to
manage newsletter subscription and interest profile
- Survey and questionnaire forms can be automatically created
- Customize search function to meet a site's needs
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Ad Server
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- Deliver ads based on schedule, Web content, and personalization rules
- Track impressions and clickthroughs
- Serve HTML and text content in Web pages and e-mail newsletters
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E-commerce Catalog
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- Include unlimited number of SKUs with flexible product options and
multiple discount schedules
- Multiple pricing tables for each SKU matches catalogs to custom
contracts
- Pre-formatted packing slip and invoice preparation makes fulfillment
easy
- Automatic e-mail order confirmation and shipment notification
- Transmit data to in-house accounting system
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Sales Lead Management
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- Inquiry form captures sales leads for processing
- Create an unlimited number of e-mail response messages
- Assign leads to salesperson in Coravue SFA for follow-up
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Manage Workflow
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- Content status reports provide overview of scheduling, approval process,
personalization rules, and design template
- Automatic notification of new content for review by the appropriate
producer or manager
- Versioning module stores a copy of each published page in an archive
- Customize role-based authority for every aspect of content authoring,
production, scheduling, and approval matches unique content management roles
in an organization
- Easily manage each authorized user's roles and access privileges
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Tracking and Reporting
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- Real-time reports provide instant results about each user
- Activity reports relate page views to user profile, lead/prospect/customer
status, and subscription status
- Tracks users' activity across sessions
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Application Development
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- Open API allows developers to add custom features in SQL, scripting, and
programming languages
- Multi-level database tags development allows rules to automatically modify
themselves in real-time
- Client-side scripts can be automatically customized on-the-fly
- Remote database connection allows developers to synchronize with in-house
databases
- Remote access to database allows reporting and updating using desktop PC
applications
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ASP Implementation
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- Hosted application model allows immediate launch and rapid deployment
- No server software to install, configure, or maintain, and no drain on
corporate network
- No IT resources are required for implementation
- Feature enhancements are automatically added without installing server
software updates
- Easy management of user access
- Distributed access via the Internet allows remote teams to use the CMS
without updating firewalls
- Low monthly charges mean no large capital outlay
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CRM Integration
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- Web CMS is integrated with Coravue Mail content management and Coravue SFA
sales automation modules
- Personalize Web content based on data on e-mail newsletters opened and
links clicked
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