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I am interested in reading articles and white papers about:
Web marketing
E-mail marketing
Offline marketing
E-commerce
Sales automation
Customer care

FAQ

What types of tracking, such as clickthrough analysis, is available?

The profile tracking that can easily be done on a Web site includes:

  • Logging which page, or part of a page, was seen by each Web visitor. 
  • Updating a user's profile with the date (and time) they last visited the site, length of session, number of pages displayed, etc.
  • For registered users, pages displayed are associated with the user's profile
  • Clickthrough tracking of links to pages on other sites.

This means that real-time rules can be created to recommend certain pages based on a user's profile and pages they have seen during the current session, or seen during previous sessions.

The user profile tracking that can be done using e-mails includes:

  • Logging which e-mail was sent, along with the date (or date and time)
  • Clickthrough tracking of links clicked on
  • Newsletter format preferences (i.e., text or HTML)

Since e-mail tracking uses the same profile database as the Web site, it's easy to use both Web and e-mail activity to target who should see certain messages and tailor those Web and e-mail messages.

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